What should I do if I receive a damaged product?Updated 7 months ago

If your order arrives damaged, we apologise for any inconvenience and thank you for your understanding. To help us resolve the situation, please follow these steps:

1. Take clear photos of the damaged items, making sure the damage is visible in the images.
2. Email the photos to our customer service team.
3. Once we review the photos, we will provide a free replacement for the damaged products.

Please reach out to us with any further questions or concerns.