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What should I do if I receive a damaged product?

If your order arrives damaged, we apologise for any inconvenience and thank you for your understanding. To help us resolve the situation, please follow these steps:. Please reach out to us with any further questions or concerns.

Feedback & Complaints Procedure

We love hearing from you—whether it’s a pat on the back or something we need to fix. Here’s the quickest way to reach the right people:. Email: [email protected]. Tell us what delighted you, what could be better, or ideas you’d like us to

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