Change shipping address / Update delivery addressUpdated 9 months ago

We understand your concerns regarding your order status and/or changing the shipping address. 

Let's address these issues:

Checking Order Status

For the "unfulfilled" status of your order:

1. Login to Your Account: Visit the Dense Hair Experts Login and log in to your account.
2. Order History: Navigate to your order history to see the latest updates on your order status. Sometimes, the status might be delayed in updating and your package may be in transit. 

Changing Shipping Address (Pre-dispatch)

To change your shipping address, follow these steps:

1. Contact Customer Support: Reach out to our customer support team immediately. You can do this by emailing [email protected] or calling 0330 0533977. 
2. Provide Details: Mention your order number and specify the correct shipping address. Our team will update the address for you.

Your Package Has Been Dispatched 

Urgently contact DPD via your tracking link to arrange an alternative delivery.

Updating your address for future orders

To change your shipping address for future deliveries, follow these steps:

1. Login to your customer account: Dense Hair Experts Login 
2. Click on address and payment details
3. Click on manage address
4. Update your address

Dense Customer Support

If you need further assistance, you can directly contact our support team via email at [email protected] or call our customer service number provided on the website. They will help you with any issues regarding your order and address update.

If you have any other questions or need further assistance, feel free to ask!