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How do I pause my subscription?Updated 8 months ago

Wait… are you sure? pausing your subscription will not only halt your progress but may result in losing all your hair gains.

Remember there is no cure for hair loss and DENSE is the market leader. Let's find a solution to maximise your growth.


How do I pause my subscription?

You can easily change the shipping date of your products by following these steps:

  1. Log Into Your Account:

    • Visit the following link: Account Login.
    • Enter your login credentials to access your account.
  2. Manage Upcoming Orders and Subscriptions:

    • Once successfully logged in, navigate to the section where you can manage your upcoming orders and subscriptions.
    • From here, you can adjust your subscription as needed.

If You Encounter Any Issues

  • Email:

    • Send an email to our customer service team at [email protected] detailing the issue you're facing.
  • Phone:

    • Call our customer service team at 0330 0533977 during business hours for immediate assistance.

Conclusion

Changing the shipping date of your products is straightforward through your online account. However, if you encounter any issues or need further assistance, feel free to reach out to us via email or phone. Our customer service team is here to help!

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