I have ran out of my treatment before the end of the month, what do I do?Updated 10 months ago

What to Do If You Run Out of Treatment Before the End of the Month

If you have run out of your treatment before the end of the month, please follow these steps to ensure you receive a timely refill:

Log Into Your Account:

Visit the following link: Account Login.

Enter your login credentials to access your account.

Manage Your Subscription:

Once logged in, navigate to the "Subscriptions" section.

You can adjust your next delivery date to receive your treatment sooner.

If You Encounter Any Issues

Email: Send an email to our customer service team at [email protected] with details about your situation.

Phone: Call our customer service team at 0330 0533977 during business hours for immediate assistance.

Preventing Future Shortages

Review Your Usage: Ensure you are using the correct amount as prescribed. If you find you consistently run out early, consider discussing your dosage with our medical team.

Conclusion

Running out of treatment can be inconvenient, subscribing to your treatment is the way forward and can help avoid unnecessary delays. If you encounter any problems or need further assistance, please contact us via email or phone. Our customer service team is here to help!